Shipping Information

 

Last Updated: 02/06/2025

 

Thank you for shopping at shoprebirthbrands.com We aim to provide a smooth and reliable shopping experience. Please review the following shipping information for your orders.

 

1. Shipping Methods and Costs

 

We currently only offer 1 shipping option.

 

Standard Shipping: [Estimated delivery time: 7–14 business days]. Cost: $12.99 or free on orders over $120

 

2. Processing Time

 

Orders are processed Monday through Friday, excluding holidays.

 

Orders typically ship within 7 business days from the time the order is placed. You will receive an email notification once your order has been shipped, along with tracking information.

 

 

3. Shipping Locations

 

We currently only offer shipping to the United States. If you are located outside of our shipping areas, please contact us for more details on shipping options.

 

4. Tracking Your Order

 

Once your order has been dispatched, we will send you an email with tracking information. You can use this tracking number to monitor your order’s status and estimated delivery time. Please note, it may take up to 24 hours for tracking details to update.

 

5. Delivery Times

 

Delivery times vary depending on your shipping method and destination.

 

While we strive to meet our estimated delivery times, please be aware that certain factors such as weather conditions, holidays, or shipping carrier delays may affect delivery times.

 

 

6. Shipping Delays

 

In rare cases, there may be delays due to circumstances beyond our control, such as high order volumes, natural disasters, or carrier issues. If there are any significant delays, we will notify you promptly.

 

7. International Shipping

 

We currently do not offer international shipping.

 

8. Damaged or Lost Packages

 

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will resolve the issue by offering a replacement or a full refund.

 

For lost or undelivered packages, please contact us immediately. We will work with the carrier to investigate and resolve the issue as quickly as possible.

 

9. Address Changes

 

Once your order is processed and shipped, we cannot make changes to the shipping address. Please ensure that your shipping information is accurate at the time of checkout. If there is an issue with your address, please reach out to us immediately, and we will do our best to assist you.

 

10. Contact Us

 

If you have any questions or concerns regarding shipping, please contact our customer service team at:

 

Email: [email protected]

Phone: 859-749-4349

Address: Colorado Springs, CO